Important Notice - Site inactive pending Bank Account Opening and Complete Store Setup
Effective Date / 生效日期: 1 July 2025 / 2025年7月1日
Last Updated / 最後更新: 1 July 2025 / 2025年7月1日
This website is currently inactive pending registration with the Hong Kong Customs and Excise Department and completion of store setup. No transactions can be processed at this time. These Terms of Service will become effective once the website is operational.
本網站目前正等待向香港海關註冊並完成商店設置，現已暫停運作。現階段無法處理任何交易。本服務條款將於網站運作時生效。
By accessing or using the MY GOLD GRAMS HK LIMITED website (hk.mygoldgrams.com) or any services provided by us (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Services. Your use of the Services constitutes your acceptance of these Terms, which may be amended from time to time as described in Section 15.
通過訪問或使用MY GOLD GRAMS HK LIMITED網站（hk.mygoldgrams.com）或我們提供的任何服務（統稱為「服務」），您同意受本服務條款（「條款」）約束。如果您不同意這些條款，您不得使用該服務。您使用服務即表示您接受這些條款，這些條款可能會根據第15節所述不時修訂。
MY GOLD GRAMS HK LIMITED is a company incorporated under the laws of Hong Kong SAR, with registration number [pending registration]. Our business address is c/o Sleek Hong Kong, Room 2A, Glenealy Tower, 1 Glenealy, Central, Hong Kong. We are a precious metals dealer specializing in gold investment products.
MY GOLD GRAMS HK LIMITED是一家根據香港特別行政區法律註冊成立的公司，註冊編號[待註冊]。我們的營業地址為香港中環己連拿利1號己連利大廈2A室，轉交Sleek Hong Kong。我們是一家專營黃金投資產品的貴金屬經銷商。
Currently, our website is inactive pending registration with the Hong Kong Customs and Excise Department and completion of store setup. Once operational, we will offer the following services:
目前，我們的網站正等待向香港海關註冊並完成商店設置，暫停運作。一旦運作，我們將提供以下服務：
To use certain features of our Services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at legal@hk.mygoldgrams.com of any unauthorized use of your account or any other breach of security.
為使用我們服務的某些功能，您可能需要創建使用者賬戶。您負責維護賬戶憑證的保密性，並對您的賬戶下的所有活動負責。您同意在發現任何未經授權使用您的賬戶或任何其他安全漏洞時，立即通過legal@hk.mygoldgrams.com通知我們。
Our products include physical gold bars and coins of 999 purity. Prices are subject to real-time market fluctuations based on global gold market rates and will be confirmed at the time of transaction. We reserve the right to adjust prices without prior notice due to market volatility. All prices are quoted in Hong Kong Dollars (HKD) unless otherwise stated.
我們的產品包括999純度的實物金條和金幣。價格受全球黃金市場利率的實時波動影響，並將在交易時確認。由於市場波動，我們保留在未經事先通知的情況下調整價格的權利。除非另有說明，所有價格均以港幣（HKD）報價。
Payment for products must be made in full at the time of purchase. Accepted payment methods, including bank transfers and credit cards, will be specified once the service is live. All transactions are final, and no refunds will be issued except as required by applicable consumer protection laws.
產品付款必須在購買時全額支付。接受的付款方式，包括銀行轉賬和信用卡，將在服務啟用後指定。所有交易一經完成不得退款，除非適用消費者保護法律另有規定。
In compliance with Hong Kong’s Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) (AMLO), all customers must undergo KYC verification, which may include providing identification documents, proof of address, and other information as required. For transactions exceeding HKD 120,000, enhanced due diligence will be conducted. Your personal data will be handled in accordance with our Privacy Policy and applicable laws, including the Personal Data (Privacy) Ordinance (Cap. 486).
為遵守香港《打擊洗錢及恐怖分子資金籌集條例》（第615章）（AMLO），所有客戶必須進行KYC驗證，這可能包括提供身份證明文件、地址證明和其他所需信息。對於超過港幣120,000的交易，將進行加強盡職調查。您的個人資料將按照我們的私隱政策及適用法律（包括《個人資料（私隱）條例》（第486章））處理。
Investing in precious metals involves significant risks, including but not limited to:
You should carefully consider your investment objectives, risk tolerance, and financial situation before investing in gold. We recommend consulting with a financial advisor.
投資貴金屬涉及重大風險，包括但不限於：
您在投資黃金之前，應仔細考慮您的投資目標、風險承受能力和財務狀況。我們建議諮詢財務顧問。
You agree not to use the Services for any illegal, unauthorized, or improper purposes, including but not limited to:
We reserve the right to terminate or suspend your access to the Services without notice if we believe you have violated this section.
您同意不將服務用於任何非法、未經授權或不當目的，包括但不限於：
如果我們認為您違反本條款，我們保留在不予通知的情況下終止或暫停您訪問服務的權利。
All content on our website, including text, graphics, logos, images, and software, is the property of MY GOLD GRAMS HK LIMITED or its licensors and is protected by Hong Kong and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on our content without our prior written consent.
我們網站上的所有內容，包括文字、圖形、標誌、圖像和軟件，均為MY GOLD GRAMS HK LIMITED或其許可方的財產，並受香港及國際知識產權法律保護。未經我們事先書面同意，您不得複製、分發、修改或基於我們的內容創作衍生作品。
To the fullest extent permitted by law, MY GOLD GRAMS HK LIMITED, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the Services or reliance on any information provided.
在法律允許的最大範圍內，MY GOLD GRAMS HK LIMITED及其官員、董事、員工和代理人對任何間接、附帶、特別、後果性或懲罰性損害不承擔責任，包括但不限於利潤損失、數據損失、使用損失、商譽損失或其他無形損失，這些損害是由您使用服務或依賴我們提供的任何信息引起或與之相關的。
You agree to indemnify, defend, and hold harmless MY GOLD GRAMS HK LIMITED, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Services, violation of these Terms, or infringement of any third-party rights.
您同意賠償、辯護並使MY GOLD GRAMS HK LIMITED及其官員、董事、員工和代理人免受任何索賠、損害、損失、責任、成本和費用（包括合理律師費）的損害，這些損害是由您使用服務、違反本條款或侵犯任何第三方權利引起或與之相關的。
We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice, including for violation of these Terms. Upon termination, your right to use the Services will immediately cease, and any outstanding obligations, such as payment for completed transactions, will remain.
我們可在任何時候、無需原因且無需通知的情況下終止或暫停您訪問服務，包括因違反本條款。終止後，您使用服務的權利將立即終止，任何未履行的義務，例如已完成交易的付款，將繼續有效。
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (SAR), without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
本條款受香港特別行政區法律管轄，並依據該法律解釋，不考慮其衝突法規定。任何因本條款引起或與之相關的爭議均受香港特別行政區法院的專屬管轄權。
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or operational needs. The most current version will be posted on our website at hk.mygoldgrams.com, and significant changes will be communicated via email or a prominent notice on our website at least 14 days before taking effect. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
我們可能會不時更新本條款，以反映我們的做法、法律要求或運營需求的變更。最新版本將張貼在我們的網站hk.mygoldgrams.com上，重大變更將通過電郵或在我們的網站上顯著通知，在生效前至少14天進行通報。您在變更後繼續使用服務即表示您接受新的條款。
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MY GOLD GRAMS HK LIMITED regarding your use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.
本條款連同我們的私隱政策，構成您與MY GOLD GRAMS HK LIMITED之間有關您使用服務的整個協議，並取代您與我們之間所有先前或同時的溝通和提議，不論是口頭還是書面。
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
如果本條款的任何條款被有管轄權的法院認為無效或不可執行，其餘條款將繼續有效並在法律允許的最大範圍內可執行。
For any questions or concerns regarding these Terms, please contact us at:
Email: legal@hk.mygoldgrams.com
Address: c/o Sleek Hong Kong, Room 2A, Glenealy Tower, 1 Glenealy, Central, Hong Kong
If you are dissatisfied with our response, you may contact the Hong Kong Consumer Council at:
Website: www.consumer.org.hk
Email: cc@consumer.org.hk
如有關於本條款的任何問題或疑慮，請聯繫我們：
電郵：legal@hk.mygoldgrams.com
地址：香港中環己連拿利1號己連利大廈2A室，轉交Sleek Hong Kong
如果您對我們的回應不滿意，您可聯繫香港消費者委員會：
網站：www.consumer.org.hk
電郵：cc@consumer.org.hk